Refund & Cancellation Policy
- Returns are only accepted within 60 days of ship date
- Customer is responsible for the cost of original and return shipping/freight
- A 20% restocking fee is deducted from all refunds
- Please reach out to sales@tedesigns.com to receive instructions and a Returns and Exchanges form before returning any parts . Any return sent in without the proper paperwork will be held for 2 weeks and then returned to stock.
- Returns/exchanges will only accepted if the product was purchased directly from tedesigns.com
- Custom products are non refundable
- Parts must be in original condition. If the parts are received in less than new condition, the refund is up to the discretion of TE Designs and it's employees.
- Refunds will be issues once the parts have been received and inspected
- Due to the nature of our products and their use, we do not offer warranties.
- All cancelled orders are subject to a 4% fee due to credit card processing fees we incur for both your order and cancellation
If you have any questions or would like to discuss these policies further, please reach out to us at sales@tedesigns.com. These policies are all subject to change without notice at the discretion of TE Designs and it's employees.